ABSTRACT
This chapter focuses on creating innovative solutions to social challenges through the process of user-driven design. This approach facilitates the development of your solution by mobilizing existing resources in a new way. Innovation is the process of generating a novel product or solution. Design thinking is an approach to innovation that centers on human needs; applying a creative problem-solving approach to integrate the needs of people; and using tools to meet those needs. Generating ideas, models, and solutions is not something you can do most effectively while sitting at your desk at home or in a university or office building. Immerse yourself in the social challenge you are tackling. User-driven design refers to the process through which interventions, services, products, and systems are created for and around people’s needs.
