ABSTRACT
The infrastructure we have become accustomed to using in a different manner in the cyber city is at the heart of the smart city in which the whole range of technologies are at the service of the place both to improve its liveability and healthiness and ensure its sustainability. Putting people first in the reference protocols of smart cities translates into considering end users with their needs as a priority, involving them in forms of collaborative partnerships. The Mercer Quality of Living Survey, for example, evaluates services by ranking them with low, medium and high scores, corresponding to the degree of happiness they are able to provide to citizens. The efficiency of services in this indicator is considered a primary factor. The smart city is based on the idea that its services are accessible to all; urban living does not therefore involve sharing a place but sharing a network of services.
