ABSTRACT
Individuals who are effective at work, who can handle difficult tasks possess particular attributes. Technically, it is referred to as expertise. In order to assist the development of expertise, one need to understand the attributes that constitute expert performance at work. This enables the identification of the goals for workplace learning and selecting particular strategies to most effectively generate expertise in workers. The requirements for performance at work vary within and across different vocations. Even when the same vocation is being practised, the requirements for work can be quite specific to a particular workplace. Work practices are unlikely ever to be uniform. They differ across countries and within industries. The nature of work and work practice is also constantly changing, thereby demanding fresh appraisals of what constitutes performance at work.
