ABSTRACT
This chapter outlines some common problems in recruiting people and presents some ideas for dealing with these problems. It addresses a number of issues relating to selection and the management of the early stages of someone's involvement with the organisation, particularly relating to their induction and recruitment. The chapter focuses on some frequently asked questions about recruitment in not-for-profit organisations. The personal qualities listed earlier may seem idealistic but in the human services it is important that all Board members possess these personal qualities, as well as the attitudes and values, at least to some degree. Service user participation on the Board can sometimes be contentious because of the particular abilities needed of a Board member. The issue is whether special consideration should be given to service users in their role as Board members. Profile and establishment are terms that are often used interchangeably but their meanings are different in some organisations.
