ABSTRACT
Teams and teamwork have become popular tools of organisation and management in recent years, raising new issues and challenges for performance planning and review. Performance planning and review, surely, has an important role in helping organisations deliver on the promises of teamwork. However, when it comes to performance planning and review for teams, there are some special challenges. The staunchest advocates of the virtues of teams and teamwork would want readers to abandon individual performance planning and review at this point and use only the team for performance management purposes. The links between team-related performance measures and individual performance measures make up the matrix shown on the next page, developed by the United States Office of Personnel Management. A team’s performance can be planned and reviewed in terms of results or outcomes; in other words, actual performance outcomes can be compared with the standards or targets set for the team at the beginning of the particular period or project.
