ABSTRACT
Evaluation efforts are internal, influenced strongly by those who are ‘close to the action’, and evaluators employ interactive strategies to encourage utilisation of findings. Evaluation is seen as one input that contributes to the working knowledge of individuals and organisations, supplementing existing craft knowledge and knowledge about the local context. Interactive evaluation can be linked to a framework of change within the Problem Solving Model. Action research is a second Approach used in the context of site-level improvement and local control. Action research had its beginnings in the search for local-level solutions to on-the-job problems. Quality reviews take place in individual agencies that are responsible for program delivery within systemic policy directives. The Adult Community and Further Education Board provides support for the educational needs of older persons across eleven regions in the state of Victoria. One way of distinguishing between the Forms of evaluation is to identify the timing of an evaluation in relation to program planning and delivery.
