ABSTRACT
PMBOK defines project communications management as the processes required 'to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information'. There is a need for a communications management plan for the project. And developing an appropriate approach and plan to communicate effectively and efficiently with project stakeholders is what should drive these planning processes and activities. Communication control is not an isolated activity-it is fully integrated across the project life-cycle and across all other project processes. The collective wisdom from a professional library that has in excess of 500 project management texts and research articles presents a wide range of measurement, reporting and control processes designed to put stakeholders back into the correct driving position when measuring and controlling changes to scope in general, and project achievement in particular.
