ABSTRACT
This chapter presents an overview of the benefits and challenges of impact measurement and describes the most popular approaches to measuring impact that exist in social entrepreneurship ecosystems. Once having explained the main approaches and their advantages and disadvantages, the chapter provides some practical examples of how to pick the right metrics to measure impact and how to build an impact measurement system. The final section of the chapter reflects on the different ways to report impact and on why reporting matters both for internal purposes and for the organisation’s engagement with external stakeholders.
