ABSTRACT

When Tom left Simpson Water Heaters the last time, he explained that when he returned, he would discuss another improvement initiative, the Theory of Constraints Replenishment Solution. Tom arrived at Simpson Water Heaters and walked to the conference room which was already filled with participants. Matt Maloney, the Plant Manager, met him at the door and reintroduced him to his audience. And with that introduction, Tom began today’s session. “Good morning everyone,” he said. “Today you are going to hear about a parts replenishment initiative that will significantly change the way you order needed materials, supplies, and parts,” he explained.