ABSTRACT

Kind Leaders know that the best way to create trusting relationships and to build a culture of trust is to spend time getting to know people as people. That way, as leaders, they can purposefully act and react quickly and kindly to the very human problems their people have. In many organizations, followers don’t see their leaders very often or spend very much time with them at all. Checking in with people enables leaders to lead by kind example and purposefully act and react with kindness to generate positive effects and outcomes for others. Leaders have a lot to do in their day and a lot of ‘things’ to spend their time on. Leaders need to choose their words kindly because the words they use will be the words followers see as acceptable to use.