ABSTRACT
Chapter 4 integrates the concepts discussed in the first several chapters and introduces the idea of effectual learning. Effectual learning refers to learning that includes not only the acquisition of information, but also the acceptance of information. Information that is acquired and accepted will last longer, be remembered more accurately, and transferred to practice more effectively. This chapter examines some of the differences between training that results merely in inert knowledge (non-transferred) and training that results in the employee-learner actually believing something is the right thing to do and doing it even when no one is watching.
