ABSTRACT
Chapter 5 discusses zones of intervention and motivation within the workplace. This chapter uses social learning theory, situated learning, and communities of practice to identify four distinct but overlapping zones of intervention in the workplace. It points out that all workplace acts are teaching acts in some form and therefore all spaces are learning spaces. These concepts result in troubling implications for both the training side of the house and the administrative decision-making side. If there are four zones of teaching in the workplace, then there are also four zones of motivational immediacy in the workplace.
