ABSTRACT
This chapter focuses on how to create an organizational culture for employee engagement. I discuss how engagement might be used as a competitive advantage in terms of what engagement results in for employees, teams, and organizations. A frequently asked question is, how can one select employees who are likely to be engaged? This chapter includes a section on selecting for engagement and what that means. Besides selection, I comment on socialization, restructuring of teams, and reward systems that have been identified in engagement strategies. This second edition not only includes updated references, reviewing the most up-to-date research, but also new sections on inclusivity, engagement of aging workers, team engagement, and engagement while working virtually.
