ABSTRACT

This Chapter ten broadly defines leadership to include every participant in a collaborative governance process. Any participant can help a group take a more productive course by paying attention to both the task and the process and considering what the group needs at any given moment to move it forward. This chapter offers ten practical leadership tools any member of a collaborative governance process can use to make their group more successful: (1) collaborative listening; (2) a focus on underlying interests; (3) communication; (4) reciprocity; (5) finding opportunities for integration and synergy; (6) asking for ideas, opinions, proposals; (7) reframing issues for discussion; (8) disagreeing; (9) over-promise and under-perform; and (10) finding mutual affiliation. Used strategically, these tools can help build trust and collaborative relationships, ensure more authentic and productive conversations, and lead to agreements or outcomes that serve the interests of all the participants.