ABSTRACT
Resilience is key to leading effectively during crises and transitions. Resilient leaders are analytical, adaptive, empathetic, and confident. They have the know-how to align goals, behaviors, and processes to sustain reliable operations at all levels of the healthcare organization. In healthcare organizations, which currently undergo massive transitions, reliance on interprofessional collaboration and distributed leadership has given rise to a general call to enact micro forms of leadership primarily due to integration challenges that must be met at the operational, not institutional level. The need to adapt quickly and act resiliently during the pandemic has also revealed the importance of workplace flexibility, interfunctional collaboration, and the role of middle managers in innovation implementation. Profile awareness and self-assessment are the starting points in a diagnostic process aimed at identifying gaps between actual and desired behaviors and a tracking plan aimed at remedying deficiencies based on input from others.
