ABSTRACT
Internal communication has developed from an integral component of general management into a separate function that is consciously and purposefully managed to produce desired outcomes for organizations, organizational members, and society as a whole. Internal communication can improve organizational outcomes, but also increase quality of life. Looking forward, it is possible to see how work in the most developed organizations is becoming more reliant on trust and less on control, more on internalized values and less on external coercion. It is, therefore, paramount to study the phenomenon of internal communication as a management function and locate its study among academic disciplines studying organizations, management, and communication.
