ABSTRACT

Chapters 8 through 14 contain oppressed followers’ stories based on their experiences with toxic leaders. We “cleaned up” these testimonials to ensure anonymity; however, we retained the author’s “voice”, including spelling or grammar errors, to keep the tenor and tone of each story. We share a summary of the type, supporting cases, a chapter summary, and sources cited. Each case consists of a testimonial followed by questions to evoke understanding, awareness, and leadership acumen. Chapter 11: Emotional Dysregulation Cases includes leaders unable to regulate their emotions. Individuals with emotional dysregulation (ED) suboptimally manage emotional intensity, direction, and duration. Researchers and clinicians also use other terms such as affective instability, mood instability, affective lability, and mood swings as synonymous with ED. Toxic leaders lack emotional intelligence. Their inability to demonstrate empathy or regulate their emotions results in workplace environments riddled with fear and high turnover.