ABSTRACT

Chapters 8 through 14 contain oppressed followers’ stories based on their experiences with toxic leaders. We “cleaned up” these testimonials to ensure anonymity; however, we retained the author’s “voice”, including spelling or grammar errors, to keep the tenor and tone of each story. We share a summary of the type, supporting cases, a chapter summary, and sources cited. Each case consists of a testimonial followed by questions to evoke understanding, awareness, and leadership acumen. Chapter 12: Ineffective Leadership Cases describes habitual leadership patterns or styles that cause followers to lose trust in their leaders’ abilities to meet organizational objectives. Studies have demonstrated that micromanaging, blaming, and setting unrealistic goals lead to organizational toxicity. These toxic behaviors resulted in toxic organizational cultures where employees were less committed to the organization, leading to high turnover rates and low levels of job satisfaction and productivity. Ineffective and unreliable leadership resulted in deleterious effects on the overall organization and its outcomes.