ABSTRACT

This last chapter presents a strategy for resolving ethical issues. The nearly infinite variety of human interaction virtually guarantees that everyone will at some time be confronted by a moral problem that does not seem to generate a useful intuitive solution, nor is it articulated adequately in our professional codes. On such occasions, it is helpful to have an overall strategy and guidelines to follow as a path to taking moral action. The strategy consists of three stages. The first stage refers to the ongoing anticipatory procedures that every professional ought to maintain to prevent or minimize the occurrence of ethical problems. The second stage is a “predecisional audit” based on the 44 learning points gleaned from the preceding chapters, that constitute the Framework for Ethical Decision Making. The third is an 11-item Model for Making Ethical Decisions and Taking Moral Action, to be implemented following one's personal predecisional audit taking. The process is illustrated throughout with examples from I-O psychology, and the book ends with the observation that “It may be unreasonable to expect that you will achieve an entirely satisfactory resolution of every ethical dilemma but producing increasingly skilled efforts to do so should be the objective.”