ABSTRACT

Chapter 7 concerns the many factors that come into play when an individual encounters a potential ethical challenge, and summarizes what moral psychology has learned about the antecedents and consequences of actions taken then. It focuses on the moral judgment and reasoning processes engendered, along with their accompanying moral emotions, which transform into moral choices and actions. Emphasized are intrinsic aspects of the individual's personality and character that shape those processes and behavior: moral values, moral sensitivity, moral imagination, moral motivation (e.g., “moral balance” or “licensing”), our bounded awareness and bounded ethicality, and internal control processes like “self-sanctions.” Also considered are contemporaneous extrinsic factors such as the organizational influences that have been studied in I-O psychology: moral consensus; organizational policies and procedures; social sanctions; ethical culture, climate and leadership; and organizational counternorms.