ABSTRACT
Cheryl Miller is working quietly on her monthly administrative report to her supervisor and doing double duty at the library circulation desk when an angry father dragging a six-year-old child by the hand confronts her unexpectedly. In some ways, this may be the perfect opportunity for Cheryl to use her discretionary authority to encourage the library staff and governing board to revisit the library's existing policy. Books are purchased, collections are developed, and levels of service are defined based on considerations drawn from the needs of this or that particular patron or client. Given the existing membership of the board, Cheryl believes this would likely lead to a change in the existing library policy, making access even more restrictive than it has been in the past. While this might bring the world more into conformity with her personal views, she questions whether it would be a good thing for the library and for the community at large.
