ABSTRACT

Overview of why staff culture matters and the leadership principles of domain-specific knowledge-building in the face of uncertainty in search of “best bets.”

Outline of the challenges that beset our understanding of culture and how the book sets out to overcome these challenges.

Explanation of how to use the book.

Encouragement to use the book as part of a team’s development, using the free resources to structure knowledge-building, discussion and application in context.

An overview of the free resource package and how it dovetails with the book.