ABSTRACT

Question: What does pizza have to do with leading transformational change? Answer: Everything. How and why would something as ubiquitous (and awesome) as pizza need to be transformed? Pizza, like transformational change, is not only subject to continuous revision and the endless quest for perfection, it is defined by it. Pizza is the ideal analogy for, and official food of, leading transformational change. And, do not forget about the secret sauce! Just about every product, service, and industry has been reimagined, reinvented, and repositioned to some degree. None more so than pizza. As we learned from Mike Tyson in Chapter 1, pizza keeps getting punched in the mouth and changing its plans accordingly. Pizza shows us that the argument for and evidence of the need to lead transformational change is everywhere. Even and especially in those places where longevity and traditions could easily lull us into a false sense of security. But, what about the secret sauce? The most important ingredient is knowing that the secret does not remain a secret for very long.