ABSTRACT
This chapter outlines the qualitative part of the study, namely a set of semi-structured interview questions posed to news journalists to assess what they consider to be the impact of Twitter upon their practices, norms, mores and professional routines. These semi-structured questions formed the basis of 22 interviews in the United Kingdom and Greece conducted over the period of 2017–2022. The questions posed in the interviews were organised around the three stages of punctuated equilibrium (disruption, short-term adaption, and medium- to long-term normalisation) discussed in Chapter 2. These three stages were thematised to provide the basis for the questions asked. It is from this account that we can uncover how this group of news journalists saw and evaluated the institutional outcomes for news journalism, and subsequently how they saw the direct and indirect costs and benefits to news journalism.
