ABSTRACT

Huddles, one-on-one meetings, and gemba walks are now part of Junior’s standard work. Junior walks around the shop and hands out the remaining notes and asks the technicians about their current undertakings. As more capacity in the bottleneck area—the prototype shop—became available, Carolina added more space on the visual planning board. Bart also filled Carolina in on the new strategic initiatives that were being considered: expanding the market in more countries, diverse bike offerings like recreational or city bikes, and possibly the development of mountain bikes: “Those new initiatives, which are about to start, have their own budgets, and they will certainly need R&D capacity once they show up in the portfolio. Carolina, Bart, and Ricardo meet in front of the visual planning board to discuss the capacity situation, and decide to show only the eight iterations per week that the current business portfolio needs.