ABSTRACT

In this chapter, scenarios for four types of organizations are detailed. These scenarios include “good practices” and are based on Chapter 10, as well as detail the same seven characteristics. The four types of organizations are central government (public sector), local government (public sector), private sector organizations providing services, and private sector organizations providing services as well as products. The central government and private sector organizations providing services are fully described, where for the local government only the differences with the central government will be described, and for private sector organizations with services and products only the difference with private sector organizations with services will be described. In this chapter also the impact of size and geographical spread will also be addressed. Obviously, there are also differences per region, but these are too specific to address in this book.