ABSTRACT

The interpersonal skills of the person who interacts with the child, self-regulatory knowledge, remain essential. These interpersonal skills include the ability to assess the child’s overall level of development; to adapt flexibly to his/her cognitive, motivational, and emotional needs; and to establish a relaxed and facilitative climate while seeking to obtain the maximum amount of accurate information in a relatively short period. The organization of working time, working part-time, or even varying the nature of the workload is other factors that can protect workers from compassion fatigue. From an organizational standpoint, access to a process of group supervision and individual supervision and debriefing sessions on a regular basis are assets that allow interviewers to develop their expertise and continue using it for years. Expanded understanding and shared responsibility for a particular case could also decrease high staff turnover and prevent burnout and vicarious trauma.