ABSTRACT
The intended benefits of the Occupational health and safety management system (OHSMS) might not be achieved in full if the organisation does not adequately determine relevant factors affecting its health and safety performance. Different elements can affect an organisation’s performance in terms of achieving its desired outcomes. The ISO standard has divided these elements into external and internal issues. Management should regularly review internal and external factors that may affect the success of their OHSMS. The output of this activity provides input into the consideration of risks and opportunities. Each organisation has a unique set of interested parties whose needs and expectations change and develop over time. A critical part of identifying the needs and expectations of interested parties is to determine which of these are a legal requirement and are mandatory due to being incorporated into laws and regulations.
