ABSTRACT
The Shingo Prize is awarded to organizations that have robust key systems driving behavior closer to ideal, as informed by the principles of organizational excellence, and measured by strong key performance indicator and key behavioral indicator trends and levels. Shingo Prize recipients show the greatest potential for sustainability as measured by the frequency, intensity, duration, scope, and role of the behaviors evident in the organizational culture. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results. Cultural Enablers principles make it possible for people in an organization to engage in the transformation journey, progress in their understanding, and build a culture of organizational excellence. Organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization.
