ABSTRACT

The chapter presents the conceptual foundations of smart destination governance. Building upon the concept of smart tourism development, it deals with the idea of embracing smart design approach in order to show how to bring creative, practical and non-linear solutions to challenges that tourism destinations have to face. Smart destination governance should embrace the network of relevant destination stakeholders and focus on non-linear decision-making based on available data in order to create knowledge. The chapter concludes that from the conceptual point of view, the smart approach to tourism destination governance has the ability to respond to the challenges tourism destinations have to face.