ABSTRACT
This chapter will set the stage for the book's angle on the public sector by exploring public service values and how reflection as a professional practice reinforces these principles. Using the Open Government Directive as an example, this chapter will cover key concepts including accountability, transparency, and participation. An exploration of professional skills like competence, efficiency, and objectivity will guide the reader to recognize the importance of upholding the public trust through demonstrating respect, equity, and fairness.
