ABSTRACT
This chapter provides the conclusion for the book. It begins with a summary of the 14 aspects of a resilient organization and provides a high-level overview of how an organization might leverage the 14 aspects to address a specific deeply complex, disruptive, and unexpected situation. This overview may serve as a roadmap for organizations facing similar situations. The chapter briefly reiterates the critical difference between an organization that is robust and one that is resilient, and why such a difference is so important. The chapter ends with recommendations as to how a Chief Resilience Officer might go about building the 14 aspects of resilience into an organization.
