ABSTRACT
This chapter explores two distinct crews that have a predefined purpose: Entrepreneurs and intrapreneurs. To stay successful and productive, organizations must continually change. Externally, they must find new customers, markets, and technologies. Internally, they must not only strive for efficiencies but also look to new offerings, products, services, and ways of operating. Entrepreneurs are concerned with finding and establishing new business (broadly defined) outside of the organization. Intrapreneurs are concerned with finding and establishing new ways of conducting business inside of the organization. Both are important in building resilient organizations. This chapter examines the nature of entrepreneurial and intrapreneurial crews and how they contribute to resilient organizations. The chapter also raises important considerations regarding the costs of these crews.
