ABSTRACT

This chapter describes the professional administration and management of events on-site and the range of equipment, facilities and services required. It covers the co-ordination and monitoring of people, facilities and services, including registration, secretariat and media facilities. It describes the importance of on-site staff communications and the range of pre-opening activities. The chapter explains effective monitoring of event operations and venue services, including food and beverage services, before concluding with an overview of event safety and emergency procedures.