ABSTRACT
Business writing isn’t simply a way to move information from one office to another. Nor is it just another storage mechanism for business decisions. Business writing, at its best and at its worst, is an expression of the values and beliefs of an organization. A peek inside the file drawers and outbaskets of any business will reveal a great deal about what’s important to an organization, as well as how the people in that organization think about their work, their customers and clients, and themselves. Business writing is important because, as you saw in Chapter 1, the most important projects and decisions in the life of a business end up in writing. Writing is a way of thinking about business, a way of organizing. It provides analysis of and justification for our best ideas. It also provides documentation and discipline for an organization
