ABSTRACT
Generally, people are quite used to putting their thoughts into words. They are experienced and competent when it comes to describing their thoughts but much less so when it comes to identifying emotions and putting them into words. There are several reasons why it is important to identify the emotion and not just the thought: when emotions are not identified and expressed, there is a risk that they manifest in the body as headaches, stomach aches, tension. Working with emotions has consequences that people may not always be willing to accept, since it is not only about positive, uplifting and happy emotions. Members of organizations often seek to keep their emotions backstage and pent up. Some emotions, in particular, are often and promptly regarded as being less welcome and unwise to share and are thus either suppressed or pushed aside. Putting emotions into words is generally difficult, and so the participant describes them as ‘grey stuff'.
