ABSTRACT
Anyone that has ever worked with tech teams has experienced at least once the dreaded infinite project. Those projects act like Zeno's paradoxes: whenever you try to figure out the project's status, it seems to be in the last 20% of the work declared. When burned, most leaders then move to higher engagement and closer inspection. They ask for more details. They poke around and question decisions and reports. They might get involved in operational decisions. In short, they start micromanaging. Micromanagement is something that most experienced managers are aware of and hate doing. However, most of us hate missing deadlines and failing to hit our objectives even more. Therefore, when the trust in the team has been damaged, leadership turns to keep them on a tighter leash.
