ABSTRACT
A number of TA authors have presented detailed script analysis questionnaires that they recommend therapists use with their clients in a structured way. The reality is that the overwhelming majority of TA therapists do not do script analysis in such a structured format. I advise therapists not to follow formal, structured methods of script analysis, but rather encourage therapists to draw the information out in a more conversational and informal manner (Cornell, 1986). I am not advocating the total abolition of script questionnaires, but rather that the therapist takes a different approach to the information gathering needed for script analysis. Despite this, I do advocate using a structured approach to assessment (see Point 31), although I recommend this is done using a semi-structured format. What I mean by this is that the therapist has a series of open-ended questions, and that they encourage the client to freely respond to these, prompting them to say a little more as seems appropriate. Striking a balance between being professional and having a level of informality the client is comfortable with is essential to this. Essentially the conversational flow within the session should be relaxed. Some ways therapists can improve their ability in this is by taking steps to improve their own verbal fluency, increase their vocabulary (especially around emotions), and match their language use to that of the client. For example, many clients from working-class backgrounds appreciate a more informal and relaxed approach. Telling the client that you don’t mind if they use swear words can help people feel more comfortable (and if it feels right, the therapist can swear too).
