ABSTRACT

A literature review is a tapestry that researchers use to weave together ideas, arguments and schools of thought (Steane, 2004). It provides an opportunity for the researcher to justify or substantiate why certain research methods were selected, to identify theoretical gaps or deficiencies, and to inform scholarly research that will “contribute in some way to our understanding of the world” (Hart, 1998, p. 12). For this book, this literature review identifies a gap in the practitioner-oriented literature that relates to a manager’s sense making of the managerial branch of stakeholder theory ‒ stakeholder management.