ABSTRACT
The work of an organization and its parts derives from its Vision, its structure, and its strategic plan. The organization is in place for a customer-related purpose. Breaking down the customer’s needs into required activities and steps gives form to the organization and its formal work processes. Empowerment is a management style in which work responsibility is assigned and explicitly accepted. Both the assigner and the assignee accept a set of principles of behavior. In its simplest form, empowerment can be found in the day-to-day relationship between leaders and immediate subordinates. But the more powerful forms of empowerment require removing the many layers and barriers in a traditional organization. If the top manager identifies a problem, the people who are directly involved many layers down gather to solve the problem. The temporary teams work to solve one particular problem, or type of problem, and then they disband.
