ABSTRACT
The fourth strategy to reduce uncertainty is to improve information efficiency, minimizing the time and resources required to access and process known-known information. Once you have identified the need for a known-known information item, how much time and effort does it take until it is at your disposal? What effort is required to achieve proper format and distribution to the team members? Information tends to be dispersed, like islands of knowledge. A time-consuming factor is accessing systems and requesting roles, credentials, and approvals. Data processing takes time, raw data must be reduced, filtered, aggregated, and visualized in graphs and tables. A source of inefficiency is offline interfaces; typically, the information comes from different systems and applications, with a spreadsheet as an interface. Since all projects are on the clock and resource constrained, looking at the information organization from an efficiency angle is worthwhile. Careful analysis of information needs, system design, implementing information roles and responsibilities, optimizing and automating information tasks can be an investment that soon pays off. This chapter will make a blueprint for information efficiency by closely examining the project information needs, organization, principles, structure, and systems.
