ABSTRACT

Work of Recruiting, developing, and retaining outstanding faculty and staff is critical in any college or university. Perhaps more so than in many other organizations, the people who work in higher education determine the quality of the programs and services that can be offered. Category 5 focuses on recruiting and retaining excellent faculty and staff, encouraging and recognizing high standards of performance, promoting professional development, and creating and maintaining effective organizational structures and a positive workplace culture and climate. More specifically, this category considers factors that contribute to creating a superior workplace that attracts and develops outstanding, well-trained, engaged, collaborative, and committed faculty and staff members. Issues related to faculty and staff focus on standards and orientation, review and recognition, learning and professional development, and satisfaction assessment. Consideration of workplace practices includes organizational structure, position and responsibilities, and workplace environment and climate.