ABSTRACT

The EHE framework and process focus on elements essential to establishing and maintaining an outstanding institution, department, or program. The EHE framework is composed of questions grouped into seven major categories: leadership, purposes and plans, beneficiary and constituency relationships, programs and services, faculty/staff and workplace, metrics, assessment, and analysis, and outcomes and achievements. The EHE process consists of a category-by-category review of each of the seven major areas. Essentially, the review “freezes” the ongoing dynamics of an institution, department, or program and focuses on each component individually to provide a clear picture of the strengths and potential areas for improvement. The review process for Categories 1 through 6 considers approach and implementation. Approach refers to the methods and strategies used. Implementation refers to the manner and extent to which approaches are applied and enacted within an organization.