ABSTRACT
Within that 6-by-15-inch letters box on the editorial page, space is coveted because it’s one of the more favored features, better read even than some Page One stories,” wrote Boston Globe ombudsman Jack Thomas (a member of the news staff who represents the newspaper’s readers). “A Globe survey,” he went on to say, “found that letters were perused by 52 percent of readers, which means they have a larger audience than do most columnists.’ ( 1 )
