ABSTRACT
Terms like quality and quality of learning are umbrella terms. Broad goals describes the kind of focused goals that can influence action. A survey by Hart Research Associates found that employers identify effective verbal and written communication, teamwork, ethical decision-making, critical thinking, and the ability to apply knowledge and skills in real-world settings as among the most important college learning outcomes that define high-quality job candidates. Household income influences students in many ways, including quality of early schooling, parenting presence, health, and experience in using modern technologies. For institutions of higher education, students, parents, faculty, staff, organizational units within the institution, accreditors, taxpayers, benefactors, and the legislature are all stakeholders. Initiatives to advance gains in quality, access, and affordability virtually always require backing or active engagement from a coalition of stakeholders. Stakeholders are people or entities who may gain or lose if a program or institution changes.
