ABSTRACT
This chapter helps the virtual leaders to adapt performance management for virtual teams so more time is spent on the First and Second Paths of leading high-performance teams. The Third Path of producing successful outcomes actually begins with the First Path—clear and shared purpose, roles, goals, and expectations. All teams need clarity to achieve concrete, complete results—mission accomplishment. Virtual teams who embrace task management software will have an edge on productivity and work-life balance. A virtual leader also has a more objective set of information to consider in evaluating performance through the software. All of the results across the organization must align to achieve the strategic goals. The virtual leader aligns his team's work and outcomes to be accountable as well as to hold the team up as a winning success story to the organization.
