ABSTRACT
In virtual organizations, well-developed systems help alleviate such fears. Each organization needs to take an honest inventory of current readiness for virtualization. This chapter discusses requirements and considerations for networked, collaborative systems that support a network of virtual teams. The networked databases and collaborative applications need to integrate in order to facilitate the processes people use naturally. The key to successfully expanding virtual work is integrating the following four critical success factors: collaborative tools and systems; intranet and networked infrastructure; business processes; and people and inspiring leaders. People and communication are aligned around strategy more than they are limited to functional departments. The chapter looks at specific systems and processes most impacted by virtual work, and that most impact people's readiness, willingness, and ability to collaborate virtually. Centralized purchasing makes financial sense because of economies of scale and ability to harness and distribute resources efficiently.
