ABSTRACT
Learning opportunity is also growing as a desired employee benefit, impacting employee retention and engagement ratings, according to Deloitte's 2016 HR Trends report. Employees want to access online learning when they have a need, in addition to having access to professional and leadership development programs. The real purpose of virtual work is to prevent distance from isolating team members and instead create synergy without limitations of time or space. A vital knowledge management process then leverages team learning across the organization. Building cultures that support and reinforce knowledge sharing over hoarding, however, can be done when it's supported and rewarded. Mentoring is a long-standing tradition for sharing knowledge and developing the wisdom of star performers. A collaborative culture encourages relationships at many organizational levels and across teams and boundaries. Leaders held a virtual innovation process to engage all employees through crowdsourcing.
