ABSTRACT
This Principle is about planning. More specifically, it covers determining where you are from a business perspective, where you want to go, and how to get there. The planning commences, step-by-step, with creating a SWOT analysis (strengths, weaknesses, opportunities, and threats), developing a compelling mission statement for your team, and then determining the tactics required to accomplish your targeted ends. The next steps include the design of the ideal organizational structure, weighing factors such as the number of layers, spans of control, and staffing ratios. To this end, thought-provoking questions are included to jump-start your thinking. Lastly, your organizational design must consider issues such as empowerment, agility, and the identification of formal roles and accountabilities. The “sticky note” exercise is suggested here. The last resort of downsizing is also discussed.
