ABSTRACT

A wide range of potential support material and activities exist that can form part of the action learning process. Some of these are contained in Chapter 15. All such material should be used with care and discrimination because there is a danger of confusing means with ends. Such support material can, however, be helpful because of the overwhelming seductiveness of the issue being addressed by a set member, possibly leading them to be obsessed with action achievement alone, at the expense of learning. Support material can therefore be useful in diverting people away from task obsession and towards consideration about the processes by which tasks are achieved. Good support material can force explicit discussion within the set of both the “in here” (intra-set) and “out there” (workplace) learning processes and achievements.